FAQs
Order FAQs [2008-08-25]
What’s your MOQ (minimum order quantity)?
We do not have a minimum order quantity for many of the items we are offering at the moment. However, to make cost justify we strongly recommend you to order more than 2CBMs per order (for mugs, that would be about 1,500-1,600pcs).
If your order quantity is too low we will have to deliver them by DHL. Because most of our products are high in weight with low value so the cost of DHL is usually high.
How can I order from you?
We do not have a minimum order quantity for many of the items we are offering at the moment. However, to make cost justify we strongly recommend you to order more than 2CBMs per order (for mugs, that would be about 1,500-1,600pcs).
Step 1: To choose the items you are interested in, and the quantity you’d like to buy with each items, and to send your inquiry to us. Make sure that you have an accurate contact method especially a workable email address. If you need to know the shipping cost, please let us know the name of the international port close to you.
Step 2: We will feedback you on all your questions within 2 working days (most likely to be within 24 hours). Again, your detail description on the potential order and your business background would be very helpful to an efficient reply.
Step 3: You can have free samples up to US$5 in value. Any sample required beyond this value will be charged. Also you are required to pay for the sample delivery cost by DHL ,UPS or Fedex. We normally provide you two pieces for one item: one blank for your own testing and another one with image already to show you the best effect.
Step 4: Once you confirmed the order content, we will provide you a pro forma invoice with our banking details. You would need to make the payment either by T/T (Telegraph Transfer) or Western Union transfer(for small amount only).
Step 5: Once the payment confirmed, we will organise the production for you and to ship the goods to you as soon as possible. If we happen to have stocks with us on the items you want, we can ship them straightforward.
How do you deliver the goods to me?
We make delivery mainly by seafreight, it takes around 1 month to West Europe and North American, and about 10 days to Southeast Asian. However, if your order quantity is too low we will have to deliver them by DHL. Because most of our products are high in weight with low value so the cost of DHL is usually high.
Samples are to be delivered by DHL ,UPS or Fedex.
How do I make the payment?
We only accept full advance payment for orders with value less than US$5,000.
For order value greater than US$5,000 we can accept 50% deposit once order confirmed, and the rest to be paid before shipping.
We would prefer to accept payment by T/T (Telegraph transfer) to appointed bank account in China. We can also accept small payment Western Union transfer if you like. We CANNOT accept credit card payment.
Can I have some samples from you before I buy?
The answer is yes.
We can provide you free samples up to US$5 in value. Any sample required beyond this value will be charged. Also you are required to pay for the sample delivery cost by DHL, UPS, EMS, TNT, or Fedex. We normally provide you two pieces for one item: one blank for your own testing and another one with image already to show you the best effect.
FAQs (Sublimation Products) [2008-08-25]
What’s sublimation product?
By applying a sublimation coating to the outside of an object, e.g. mug, plate, etc., photos are printed using the dye-sublimation process which produces exceptionally bright, vivid colours unobtainable by any other means. The digital image, could be scenic, or your own portrait, is first printed using special inks onto inkjet paper as a carrier, which is then wrapped around the outside of a cylinder surface or attached onto a flat surface. Under heat and pressure, the image is permanently dyed on the object surface.
The product is washable and microwave safe. The whole process is hand-made one by one therefore is suitable for small orders. However, the price will be higher than normal similar products. (e.g. sublimation mugs VS. normal white mugs)
Why choose sublimation products?
Sublimation products can be used as personal gifts or commemorative products, or even marketing promotion products and incentive products.
As stated before, the image quality printed on sublimation product is exceptionally clear, bright, and vivid which is unobtainable by any other means. More importantly, the product is one by one hand-made therefore can ensure you have a personalised product or gift. All of your own digital portrait, company logo, factory picture or scenic can be printed onto the products, which makes your product look really different and special.
Why choose BestSublimation.cn?
BestSublimation.cn has more than six years’ experience in supplying sublimation products. We have a full range portfolio and highly dedicated in serving you and meeting your requirements. A truly one-stop sublimation product supply builds up convenience to clients. The price is competitive as BestSublimation is a manufacturer in China with its own factory. Our staffs have the background of both studying in western countries and working for multi-nation companies, which can ensure a smooth communication with you.
Even if there could be something missed out in our product list, you don’t need to worry about it with BestSublimation.cn. Shenzhen Hailifeng Technologies Co,Ltd.(BestSublimation.cn), the head office of BestSublimation.cn, has provided you powerful sourcing service and other trading services. With BestSublimation.cn’ help you are enabled to buy superb quality and low cost made-in-China products in a safe and convenient way.
How can I have some more information from you?
If you’d like to have more information such as price, shipping costs, delivery time etc. please contact us by email, fax or phone. Please make sure that you leave an accurate contact method of yourself.As we have a wide range of products so please do let us know which one(s) you are interested in so that we can have an efficient feedback for you. Also if you could estimate potentially the scale of the purchase from you that would be really help, as the prices and the delivery time are always associated with the different quantities.
Please contact us now.
OEM (Sublimation Coating and Printing) [2008-08-25]
Coating OEM
Looking for a supplier to do polyester coating for you? We are the answer!
With our dust-free factory and the facilities for coating, we can do polyester coating on most surfaces of your designs, and to make the products ready for sublimation.
Our technicians are fully experienced and our workers are highly skilled at coating. The whole production process and quality control system ensures high quality output.
Now, please click here to email us for more details...
Printing OEM
To use heat press machines for large quantity printing could be a hard work, as you have to do the mugs or plates one by one manually. However, you can actually pass the hard works to BestSublimation instead of buying blank products from us!
Simply to provide us your designs via email, or in a CD, we can then do the rest for you. Please always bear in mind that the mugs are ours, the mug presses are ours as well, and therefore no one will do better than ourselves in printing the images! We have a truly understanding to how to produce vivid colours. At the same time, there could be a significant saving for you as you don’t have to pay for the expensive sublimation ink, paper, and workers’ wage. Probably you even don’t have to buy the machines!
Now, please click here to email us for more details.
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