China Genata Vehicle Holdings Limited

Our product warranty : 
1.We hereby promise all engines have 2 years warranty. In usual using, if serious damaged (not be accident, contrived destroy and anyone can’t discharge or repair it ), supplier will replace with new items and all freight incurred will be born by the supplier. If have any question, please Email us, we will reply you in time. 

2. Order more than one container,we will offer 3%  spare parts free. 

Valid date : 
During 9 months upon our buyer receive our goods in your warehouse. 

Service Tenet : 
Honestly Communion, Betimes Settle, Satisfactory Reply We will have Technical, Quality and other service for you. 

Service Time: 
9am-10pm Monday-Friday.

Mini Order[2006-12-16]
Generally, the minimum quantity is 1*20FCL container, mixed order is accepted, sample order is acceptable for first touch, but we have minimum quantity to sample order, it’s up to your selection on models, this is negotiable!

Sample Order [2006-12-16]
1.sample order is available with confirmation from us; 
2.Refer to one sample by sea or by air , we will charge all total cost at first . When customers give us a order of full container in future, we will refund sample cost to them . If more than one sample , how much we will refund depend on the order.

Price Terms [2006-12-16]
1.We offer FOB and CIF price terms. We also provide door to door service.

Payment Terms [2006-12-16] 
To sample order, we just accept total T/T. To full container order, the payment term can be negotiated:
1. 30% deposit pay in advance, then balance against the copy of the B/L .
2. sight L/C and Irrevocable L/C at sight .
3.W/U (Western Union)

Postage of samples[2006-12-16]
Buyer bear the postage of DHL, TNT, EMS etc or shipping freight. But buyer also can supply a account No of DHL,/TNT/EMS to bear the freight collect.

Delivery Term [2006-12-16]
If you want to know the shipping cost , you need to check by sea or by air. By air, you need to check the model and quantity for each model , also the airport nearest to you; By sea , you need to check the model and quantity for each model , also the shipping port nearest to you. The port available to us are: Ningbo, Shanghai, Chongqing, Qingdao etc;

Lead Time [2006-12-16] 
1.usually within 7~15 working days for samples after the receipt of prepaying money.
2.usually within 12~15 working days for bulk order after the receipt of deposit.
But the exact time of delivery must depend on the actual produce condition of idiographic product at that time and the reception time of your down payment, we know the importance of time to you, we will try our best to finish the production as soon as possible.

Transportation [2006-12-16]
If FOB, we can help you to arrange the relative shipping matters, also you can specify shipping agent.
CIF, CNF.etc.

Quantity for Container [2006-12-16]
20" container, can load about 28 CBM.
40" container, can load about 58 CBM.
40 HQ container, can load about 68 CBM
We have detailed number for each model, you can check our website. Generally, combined loading is allowed, it depends on your final selection .We can calculate the best quantity arrangement upon receiving of your interested models. So do the order of each type 

Warranty [2006-12-16]
1.Spares Spares:3% of the easily damaged and wore out spare parts for free of charge, based on FCL order.
2.We supply strong and attractive warranty for our products. we supply two
year  warranty for main parts like engine and frame under normal use as per USER MANUAL.

OEM service [2006-12-16]
We can supply OEM service. You can put your brand name on your products instead our brand.