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Service Commitment

After Sell [2009-06-02]

1. When the products arrive in the site, any products are found to be not in conformity with national standard through inspection, customers have right to return the goods. Our company will send the qualified products to the destination in the shortest possible time.

2. When the products arrive in the site, if customers need our technical support in erection, our company will dispatch relevant technicians to the site for checking erection situation, offering relevant technical assistance and solving relevant problems.

3. During the engineering period, our company will provide the best after-sale service for the engineering of customers, dispatch specialists to follow up the whole engineering situation and put forward improving suggestion for production and construction of customers.

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Before Sell [2009-06-02]

1. Our business department is provided with specialized salesmen, documentary handlers, customers managers, sales managers for introduction, recommendation and assistance to our customers for selection of various series aluminum profiles for building and industry and offering of multiple surface treatment aluminum alloy profiles for use of customers.

2. If customers have any questions about the quality and technology of aluminum alloy profiles, our company’s specialized technology department and quality inspection department will make detailed explanation.

3. If any customers need to make new moulds, our company can design the drawings independently and provide mould making and test to meet their requirements.

4. Those customers with intention to cooperate with our company are welcome to visit our company. We will present our excellent production equipment, working environment and sample show room of various profiles.

5. In case of requirement for special engineering, our company will provide excellent products by offering urgent making service for our customers.

 

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