When receiving a reply, to your inquiry from a new supplier, we suggest that you Check The Supplier's Email Address.
Make sure the supplier, is the one you actually contacted on Made-in-China.com.
Buyers need to be careful when a supplier provides low price and branded products, especially in Computer and Consumer Electronic industrials.
The normal cost for branded products in the Chinese market should be in line with the local prevailing market. If the offered price is unbelievably low compare to the market price, we suggest you pay high attention to the fraud.
Use escrow when you pay for a sample order, you can confirm to release the payment later after receiving and checking the product. Making full payment increase the risk when doing business.
Any infringement of registered trademark, copyright or patent is NOT allowed to be listed on Made-in-China.com. We suggest you ask for the authorization documents or certificates from the supplier if they sell branded or original products.
The last but not least, if you have any suspicious about your order, please don't hesitate to contact us for help.
"Post" delivery is different from EMS or international express. It takes longer time to arrive the destination (more than 2-3 months).
Take "China Post" for example, China Post could only accept small and light goods within 2kg. Here are the differences between China Post and EMS:
The China Post tracking number will be RA*********CN or RR*********CN, but the EMS should be EE*********CN.
Confirm the shipping method before payment and declare that you will not be able to accept any delivery via post.
Use 3rd party payment, for example, Made-in-China.com STS service, for more details please visit http://www.made-in-china.com/secured-trading-services.html
Made-in-China.com is a B2B platform, and never involve in any trade details of business between buyer and supplier, so we do not have any order and shipping details until you provide us the information. In this case, we suggest you contact us directly when you found that your order had been shipped via China Post.
Some of buyers told that they bought chemical materials but received water or sand. And also found large shortage when received products of paper or Metallurgy they bought.
Before paying to the supplier, we suggest you
Please check the supplier's showroom on Made-in-China.com. Some suppliers may have their bank account listed in their showroom.
If the supplier changed its e-mail address suddenly before providing you their bank account, please confirm the bank account more carefully with the supplier in other different ways like telephone, fax or trade messenger on Made-in-China.com.
Please confirm the price, delivery time, payment method, packing, marks, etc. and signed the contract clearly. The contract shall also contain details of the supplier's responsibility if they break the contract.
Please make sure that the bank account of the supplier is correct.
After payment,we suggest you:
Check goods carefully before the supplier delivery it. You could hire an agent to help you if you cannot come to China in person.
Inspect the goods before customs clearance after they arrive; it is necessary to confirm the packing marks are correct, and open package to inspect to goods at customs, then save the out-of-the-box inspection videos, photos. And save the weight report and test report which is issued by customs. That will be the most effective and important proof to protect your rights in the future.