TCM LANKA is dedicated to ensure that its client is provided with a high level of service, TCM LANKA has three common areas of service as follows;

Local/International Debt Recovery,
Local/International Credit, Trade & Business Reporting.
International Risk Management and Investigation Services.
The secret of TCM LANKA's success and growth is its focus on providing personalized attention, cost-effective services and the commitment of its resources to obtaining the best possible results for its Clients, as our local and International links enable us to be at the forefront of our industry.
TCM LANKA is PRO-active in the field of credit management services and believes that prevention can avoid the problems associated with endeavoring to recover bad debts as well as the high cost that is normally associated with legal action to recover a company's funds.

THE RANGE OF SERVICES AVAILABLE;
INTERNATIONAL CREDIT REPORTING
TCM LANKA's International Credit Reports are the tools that provide reliable and accurate information that helps Sri Lankan Companies in determining the risk factor involved in a potential overseas business venture.
TCM LANKA's capacity to provide concise, up to date, credit and trade reports for our clients have often resulted in them avoiding inheriting someone else's bad debt and reduced substantially the potential bad debt provisions. The fact that these services can be provided in most areas of the world, quickly and efficiently, is an added advantage
Quality and probity being the key virtues of each report which takes into account significant elements of credit including history, business performance, financial position, the reputation of the company and is compiled by professional analysts.

DEBT RECOVERY - INTERNATIONAL COLLECTIONS
As TCM LANKA has member offices in over 50 countries, we are in the unique position to be able to provide an effective International Collection Service. Again, the benefits of using TCM LANKA are similar to our domestic collection service: -
Professional collection personnel dealing with debtors,
Competitive cost structure,
Increased follow-up and pressure,
Ability to negotiate settlements and/or payment arrangements,
Ability to resolve any disputes prior to litigation.
The process is divided into two stages: TCM Collection Service and TCM Legal Service. These steps will ensure we collect your outstanding debts as quickly as possible and at the most cost-effective rate. We can also customize the solution that best fits your requirements.

DEBT RECOVERY - DOMESTIC COLLECTION SERVICE
TCM LANKA has several collection methods available which enable it to handle every possible recovery situation. This is, as you would expect from TCM LANKA, a professional organization with plenty of experience. Our competitive rates, high success rate, combined with our team of highly trained staff ensure TCM LANKA is the best solution to any receivables problem.

In the domestic debt collection aspect, our ability to locate missing debtors and assets and to utilize the information gained from our investigation department in conjunction with our debt collection department has resulted in a higher than industry average recovery for our clients. TCM LANKA has not and will not use unfair/unethical collection methods. We offer our clients a "No Collection, No Commission" system, meaning that where no collection is made, no commission is charged. It's our guarantee that we can and will get the job done.

Our rates are structured taking into consideration the portfolio value and volume of the debt, the age of the debt, and the dispersion of the portfolio on offer. If recovery action is to be carried out at locations not normally serviced by TCM LANKA, then an assessment of the associated visit will be intimated to the client and recovery undertaken only after the client concurrence of acceptance of the estimated visit cost has been obtained.