Basic Info.
Application
Communication Electronic Products, Special Equipment, Traffic
Product Description
Multi-Functions Queue Management System with Qms Server Ticket Dispenser Counter Display
Features:
1. Queue Management System
Queue is the most dis-satisfier in all industry like, bank, hospital, airport, stores and Government institutions etc. snappy Queue Management System will minimize queues to improve efficiency and customer experience.
2. Built-In Web Server
Snappy QMS is easy, customizable and reliable. Through the built-in web application, we can easily add and manage the users, devices like Ticket dispenser, Counter call unit, Counter display device and Snappy Digital Signage.
3. User Management
In Snappy QMS, you can create and manage login credentials for each user. And it has option to limit each user accessibility, who can access and what are the functionalities are accessible.
4. Multi-Language Support
Queue Management System has the multi-language support. As per configuration Counter call unit, Counter Display devices, Ticket Dispenser and Snappy Digital Signage will show the text in the configured Language. Ticket serving notification will be announced in the configured language.
5. Service Categorization
QMS web application have the capable of adding n-number of user defined services. You can group the particular services, and add sub-services under corresponding group. Our system will allow customers to choose single service or various services or single service with hierarchy level processing tickets.
6. Ticket Management
Our application has the option to define the Ticket number prefix, Ticket number series for each services or customer category. For example, For "Cash Deposit" service, you had set CD as a prefix and series starts from 100, ticket will be generated like CD100, CD101, etc. and our application has the option reset the ticket series at any time.
7. Email Alert Notification
Queue Management System has the option to send Email notification alert for the configured Email Id's. As per configuration alert notification will be send for the employee login and logout activities, employee ticket serving status, customer waiting time and etc.
8. SMS Integration( Optional )
It is an optional feature. It gives you facility to automatically notify your customers when their service turn approaches. Receiving the alert on their mobile phones via SMS on their configured time, customers can immediately return to your premises, waiting to be called.
9. Magnetic Stripe Reader( For Professional Edition )
We offering the Ticket Dispenser with magnetic card reader to prioritize your valued customers so they wait less in queue, without frustrating regular customers. And allow to our client provide priority level token number. It improves the level of service, enables focused improvement for specific customer segments and services, it is only for Professional Edition.
10. Priority Customer Handling( For Professional Edition )
Based on the Magnetic Stripe Reader cards (Visa, Master, Amex, etc., ) you can prioritize your customers. As per your prioritization, your valuable customer will be served by our system in efficient way.
11. Backup & Restore
As per user configuration user can get the instant backup of the Queue Management System application data. You can restore it at any time. In additional, our system has the scheduled backup option.
Address:
Huiyi Wealth Building, Zhongxin Road, Dalang, Shenzhen, Guangdong, China
Business Type:
Trading Company
Business Range:
Electrical & Electronics
Company Introduction:
We are specialized in the electronic products fields overseas trading. We do sourcing business for many customers. We are specialized in the electronic products and security products, such as parking system, access control system, monitor system.