Se-VoIP-Camera

1.Q: When adding a device, APP did not prompt the discovery of a new equipment
A:  Please check if the cameras and cell phone are in the same LAN;
      Please check if the camera's Network indicator keeps on;
If cameras and cell phone are not in the same LAN, it is recommended to use the ID number manually add cameras;
2. Q: When viewing live video, the device reminds the password is wrong
   A: Please check if the remote access password which being set when add the device is right or not. If not, please select edit to re-set it from the list of entries in the camera;
      If you forget your remote access password of the camera, suggest you to press the reset button to restore the device to factory defaults (password: 123);
3. Q:  "Device list" reminds the device is offline
A:  Please check whether the network of the cameras is normal, and network indicator of device is on;
Please check whether the router network is normal;
4. Q: Unable to search the video files during playback
A: Please check if the SD card is damaged;
  Please check the retrieval time of the video file, the System Time of the camera.